New Clients

FOR NEW CLIENTS:

All NEW clients of Canine Campus are required to complete the following registration steps and submit a deposit before a reservation will be confirmed for your pets.

Step 1.  Review Slide Show Presentation.  Watch the slideshow at the bottom of this page to review our boarding/daycare information.  Viewing of this is required before our phone tour.  It will also give you some idea if we are the best boarding choice for your  pet.

Step 2.  Registration.  If you like what you see in the presentation, please use the green client portal button at the bottom of the page and register as a new client on our secure portal.  (NOTE:  your account will be tied to only one email address, so make sure to use the one you want tied to this account).  Once you register, you will be asked to create a password.

• Fill out your information, your pet's information, veterinary information, emergency contact (this should be someone who is NOT traveling with you and can make decisions for you if we cannot get hold of you).

Step 3.  Scheduling Phone Tour and Signing Agreements. We schedule these so we don't play phone tag back and forth.  While in the portal, use the blue "book now" button to schedule a phone tour.  These are conducted by appointment Mon - Fri.  Times may vary by day, but they will appear when you make the reservation.  The purpose of the call is to answer any questions you have from the presentation, discuss any special needs of your pet, ensure your portal information has been entered, confirm your bookings, and collect a deposit.  The call should be 5-15 minutes depending on the issues to discuss.

• Once you have the phone tour booked, please sign all four  electronic agreements that will appear.  These won't show until you've booked the phone tour.
• If you have dates for a boarding or day care in mind, you can also book that using the "book now" button.
• If you have the capability, you can also upload vaccination records and photos to your portal.

Step 4.  Guided Site Visit. This is not required prior to boarding your pet, but is highly encouraged.  These are offered Sunday afternoons and are conducted by the owner. You must have all the above requirements met prior to attending this visit.  They are approximately 15-20 minutes and limited to two adult family members.  This visit will be scheduled during your phone tour.